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Submit a request on the website — a manager will contact you, clarify your tasks and prepare the agreement. Once the agreement is signed, you get access to the business dashboard and can upload payout registries right away. The manager will give you exact timelines after the first call.

No. You top up the balance in the business dashboard by transfer from your current account, and Tezal pays the contractors.

Onboarding is free and there is no subscription fee. You pay a commission only on actual accruals to contractors. The rate depends on your monthly payout turnover and industry: the higher the turnover, the lower the percentage.

You top up your company balance in the business dashboard against an invoice. Then you upload a registry. Tezal transfers the money to the contractors. The platform withholds and transfers the social payments of the self-employed, generates receipts and closing documents. All operations are visible in the accrual history.

Payouts are made as soon as you have submitted the registry and there are enough funds on the balance. The contractor withdraws money to a card in the Tezal app at any time, 24/7. How fast it lands on the card depends on the contractor's bank.

The money arrives on the contractor's balance in the Tezal app, and they withdraw it to their bank card. The platform withholds the self-employed contractor's social payments and transfers them to the budget automatically. An electronic receipt is generated for every payout and sent to the State Revenue Committee.

The company and the contractor sign a service agreement. When the work is done, a certificate of completed work is generated, and an electronic receipt is issued for every payout. All documents are generated automatically, signed online with a digital signature (EDS) via eGov and stored in the business dashboard.

Companies and sole proprietors registered in Kazakhstan that engage freelance contractors: courier and logistics companies, cleaning, construction, repair and service, education, marketing agencies, taxi fleets and others. The platform suits both businesses with a few contractors and companies with hundreds of people in the registry.

Self-employed contractors — citizens of Kazakhstan and kandas (ethnic repatriates) who work without hired employees, earn up to 300 MCI per month (₸1,297,500 in 2026) and work in the activities on the list approved by the Government of Kazakhstan. If a contractor has not yet obtained self-employed status, we will help them register and connect to the platform.

In 2026, a salary is subject to personal income tax of 10 % (after deductions), pension contributions of 10 % and employee health insurance contributions of 2 %. On top of that, the employer pays employer pension contributions of 3.5 %, social contributions of 5 %, employer health insurance contributions of 3 % and social tax of 6 %. In total this is roughly 29–34 % of the salary, depending on its size. Besides taxes, the company bears the cost of holidays, sick leave and HR administration.

As a tax agent, the company withholds and transfers personal income tax of 10 %, pension contributions of 10 %, health insurance contributions of 2 % and social contributions of 5 %. In total this is about 20 % of the fee. The company prepares the agreements, certificates and tax reports for every contractor itself.

The main risk is reclassification of the civil law contract as an employment contract. If a contractor works permanently, on a schedule, follows internal rules and receives a fixed payment, an inspection may deem the relationship employment. The company would then face additional taxes and contributions, penalties and fines. Besides, the company itself is responsible for withholding taxes correctly and reporting on every contractor.

We work with contractors registered as self-employed, verify their status and monitor the income limit. Agreements, certificates and receipts are generated automatically and signed via eGov, so every payout is backed by documents. The platform withholds and transfers social payments and reports the data to the State Revenue Committee. On request we collect certificates from government bodies. On your side, it is important that the relationship with a contractor is truly independent: a self-employed contractor must not effectively replace a full-time employee.

Yes. After onboarding we hand over the guide and walk you through the main scenarios. If you have questions, support is available 24/7.

Companies — no: the business dashboard works in a browser. You will need a digital signature (EDS) to sign documents. Contractors install the Tezal mobile app for iOS or Android.

Add contractors in the business dashboard or send us their list. Contractors download the Tezal app, register as self-employed and connect to your company. If anyone needs help with registration, we will guide them through every step.

Export the accrual and payout reports from the business dashboard and upload them to 1C. If you need automatic exchange, we will set up an API integration: data will flow into 1C without manual export.

Yes. Via the API you can transfer data to your 1C and ERP systems and receive it back. White label is also available: the platform runs under your company's brand, and contractors see your corporate style.

Yes, we can use your agreement template if it meets the requirements for working with self-employed contractors. Send it to a manager — we will review the template and set it up in the business dashboard.

Yes, we recommend signing a certificate of completed work for every contractor. Together with the agreement and the receipt, the certificate confirms that the services were actually provided and lets you treat the payouts as expenses. In Tezal, certificates are generated automatically and signed via eGov, so it takes no extra time.

For every contractor — a service agreement, certificates of completed work and electronic receipts for every payout. For Tezal's services — a certificate and an invoice for the commission. The business dashboard also provides accrual and payout reports for any period.

When working with self-employed contractors, the tax burden on payouts is 4 % instead of 29–34 % under an employment contract and about 20 % under a civil law contract. No HR administration or contractor reporting is needed: the platform takes care of documents, receipts and payments. This format suits project-based and piece-rate work where the contractor provides services independently. Replacing full-time employees with a fixed schedule by self-employed contractors is not allowed — these are signs of an employment relationship.

Yes. Under the 2026 Tax Code, companies may deduct payments for the services of self-employed contractors when calculating corporate income tax, provided the expenses are backed by documents: the agreement, the certificate and the self-employed contractor's receipt. Tezal generates the full set of such documents automatically.